Can I change an answer on my survey if I've already submitted?
* Participants and raters cannot change answers on a survey once it has been submitted. However for some surveys, and in certain special cases, your survey can be unlocked by a Client Support Specialist allowing you make changes and resubmit.
Create New Session
**What Is a Session?** * A session is a way to group a set of participants who will be taking the same assessment for the same general purpose within the same general timeframe. You can group your participants into sessions that best fit your business or your client’s business. The following are some examples of di…
Assessment Admin Basic Steps
**1) Click on the link in the administrator email and set up a first time user profile.** ![][1] **2) Use View / Tag inventory to verify ordered instrument was incremented to inventory. Use order tag to ID participants, groups, etc. ** ![][2] **3) Create a session – Session titles can help organize by group, organ…
Register Participants
When you choose **Register Participants **from the menu, the system will present the **Find Session **page along with all of your active sessions. If you have many active sessions, you can enter search criteria to narrow the results list. ![][1] From the search results, select the desired program to access the regis…
How to Order a CCL Assessment
**Benchmarks for Managers** and **Skillscope **are automated and self-administered and can be ordered online. * To order online, please use these links: * [Skillscope][1] * [Benchmarks for Managers][2] * When placing the order, the you (client) will enter the administrator information. * The _admini…
Request Scoring
You will use the **Request Scoring** function on the Assessment Administrator menu to receive feedback reports after your participants have completed their work. * Before you can request scoring, a minimum amount of participant and rater feedback for a 360 assessment must have been collected. * All surveys requir…
Login help for the Internet Assessment System (IAS)
**I can't remember my username/password** * Your username is the email address you signed up with at the time of registration. If you can't remember the email address you signed with please select "**Request Support**" at the top right corner of the screen to submit a request for support. * If you can't remember …
Overview of the Admin/Facilitator process
**Roles and platforms Involved** **** * Purchaser - Uses [Online Store][1]: Anyone can order assessments. However, a Certified Facilitator is required to receive feedback reports. * Facilitator - Uses [CCL Access][2]: has completed the ACC course and delivers the feedback. (Could also be the purcha…
