How do I send a feedback report to a participant?
* Feedback reports are released to participants via Compass. [Follow the steps listed in the article linked here to release reports to Compass.][1] * **Note: **Do not email reports you have downloaded from CCL Access to participants. The PDF reports that facilitators and coaches download from CCL Access have a bui…
How do I activate Compass for my participant?
To activate Compass and allow your participant to access their feedback report, follow these steps: 1. Navigate to[ access.ccl.org][1]. 2. Locate the participant(s) you wish to activate Compass for. 3. Click the checkbox next to each participant you wish to release. 4. Click the **Activate Compass** at the to…
Why do the downloaded reports expire after 60 days?
* The report PDFs are designed to expire after 60 days to protect participant data. If the report you downloaded has expired simply download the PDF from CCL Access again, resetting the 60 day expiration.
