How do I send a feedback report to a participant?
* Feedback reports are released to participants via Compass. [Follow the steps listed in the article linked here to release reports to Compass.][1] * **Note: **Do not email reports you have downloaded from CCL Access to participants. The PDF reports that facilitators and coaches download from CCL Access have a bui…
How much time should my raters spend completing a survey?
* Most 360 assessments take between 30 and 45 minutes to complete. The time and consideration that raters put into survey responses will directly impact the quality of feedback you receive.
How can I determine if I have received enough rater responses?
* If you have not assigned the minimum number of raters required for full feedback in a rater category a warning message will appear on your assignments page and your rater management page. ![][1] * On the Rater Management page you can see the number of raters you assigned and the number of surveys received in e…
How many raters should I add?
* In order to protect rater anonymity, CCL requires a minimum number of raters for each category. To ensure that you reach that required minimum and that you get the most from this 360-degree feedback experience, CCL also recommends a number of raters you should invite to provide feedback. The required and recommend…
Highlights
**Highlights** ![][1] This feature allows you to select text to highlight, copy, or create a goal. Once you select text, you have the following choices: * **Highlight **– This will highlight the text in yellow. It will also save that text in the Highlights section of the Home screen for easy navigation. * **C…
Why are there blank spaces on my report?
Blank spaces indicate there is not enough data to anonymously report responses. This can occur for a number of reasons: * Not enough forms submitted for a rater category * Not enough responses for a given item In order to receive an item-level score, the following number of raters must respond: * Boss - at …
Why isn't the Others category plotted on the chart?
* The charts indicate the relationship of you rater category scores with the category norm scores. The **Other** category is used differently by participants for different types and relationships of colleagues. Therefore no meaningful norm score can be calculated. ![][1] [1]: https://hf-files-oregon.s3.amazona…
What do the pink and green highlights on my report mean?
On a 360 report these colored highlights indicate the **highest and lowest rated items**. * The _N *_ highest rated items (including tied scores) for each rater group are bracketed and shaded in green. * The _N *_ lowest rated items (including tied scores) are underlined and shaded in red. * If multiple rater …
What is a rater? Who is a rater?
* A rater is a co-worker or colleague with whom you work closely on a regular basis. A rater will provide you with feedback by completing a survey using what they already know about working with you. They will answer the same set of questions that you answer about your skills, strengths, development needs, etc. It i…
How do I activate Compass for my participant?
To activate Compass and allow your participant to access their feedback report, follow these steps: 1. Navigate to[ access.ccl.org][1]. 2. Locate the participant(s) you wish to activate Compass for. 3. Click the checkbox next to each participant you wish to release. 4. Click the **Activate Compass** at the to…
