How do I send a feedback report to a participant?
* Feedback reports are released to participants via Compass. [Follow the steps listed in the article linked here to release reports to Compass.][1] * **Note: **Do not email reports you have downloaded from CCL Access to participants. The PDF reports that facilitators and coaches download from CCL Access have a bui…
Highlights
**Highlights** ![][1] This feature allows you to select text to highlight, copy, or create a goal. Once you select text, you have the following choices: * **Highlight **– This will highlight the text in yellow. It will also save that text in the Highlights section of the Home screen for easy navigation. * **C…
Why isn't the Others category plotted on the chart?
* The charts indicate the relationship of you rater category scores with the category norm scores. The **Other** category is used differently by participants for different types and relationships of colleagues. Therefore no meaningful norm score can be calculated. ![][1] [1]: https://hf-files-oregon.s3.amazona…
How do I activate Compass for my participant?
To activate Compass and allow your participant to access their feedback report, follow these steps: 1. Navigate to[ access.ccl.org][1]. 2. Locate the participant(s) you wish to activate Compass for. 3. Click the checkbox next to each participant you wish to release. 4. Click the **Activate Compass** at the to…
Goals
**Goals** Development goals help you focus your efforts on key improvements that you have identified to continue your leadership journey. Often times, these are tied to core competencies needed to be successful at your leadership level in the organization. ![][1] 1. Select the Goals button to open the My Goals wind…
Why do some of the scores have an asterisk (*) next to them?
* **Rater disagreement **- An asterisk (*) by an item indicates a gap of three points or more in your ratings from at least two individuals in that rater group on that item. ![][1] [1]: https://hf-files-oregon.s3.amazonaws.com/hdpccl_kb_attachments/2020/12-11/c0f3a672-19be-4745-963a-fbea19ab2fa0/image-20201211…
Why do the downloaded reports expire after 60 days?
* The report PDFs are designed to expire after 60 days to protect participant data. If the report you downloaded has expired simply download the PDF from CCL Access again, resetting the 60 day expiration.
Development Opportunities
**Development Opportunities ** This tab displays your strengths or potential areas for development based on your selections of results that pleased or displeased you using the Thumbs Up and Thumbs Down. Hover over the information icon to view the items mapped to each competency. Click the star next to the Compass tit…
Skillscope® Compass features
ASSESSMENT WINDOW ![][1] Competencies (tab) – Displays the competencies and the Importance for Success results. Written Comments (tab) – Displays the written comments provided by your raters. You can view them online and download. Development Opportunities (tab) – This chart indicates your strengths and potential …
Why are my Peer and Direct Reports scores combined?
* **Peers **and **Direct Reports **are protected rater groups. If your report contains feedback from exactly two Peers and two Direct Reports, a combined score will be reported and labeled "Peers/Direct Reports".
