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Home > Troubleshooting > Clearing your browser cache
Clearing your browser cache
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Follow these steps to clear you cache memory in the most common internet browsers. 

 

Microsoft Edge

Select the settings ellipse in the top right corner. Click on settings at the bottom.  Go to Clear Browsing data and click Choose what to clear, check the boxes and click the clear button. 

       

 

Google Chrome 

 

Open the settings option, the three vertical dots a the top right of the browser window. Choose settings, then the Privacy and security settings. And Clear privacy data. Select the three indicates and click Clear data 

   

 

Mozilla Firefox 

Open the menu at the top right of the browser and choose Options. Select Privacy & Security and scroll to Cookies and Site Data. Click Clear Data. 

   


If you are still unable to resolve your issue, please contact a CCL Client Success Specialist by selecting "Request Support" here or in the top right corner of the screen.
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