How do I send reminders to my raters?
Dec 06, 2022
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- In CCL programs reminders are sent to raters automatically at two weeks and one week before completion due date. Raters who have already submitted responses will not get a reminder.
- To see the dates that these automated reminders will be sent select the "Rater Reminder Schedule" at the top of the rater management screen.
- You can manually send additional reminders using the "Remind..." button on the rater management screen. There are two options:
- To send a system generated reminder email to all of your raters, across all rater categories: click the “Remind All…” button.
- To send a system generated reminder email to all of the raters in a single category: click the “Remind…” button in the chosen category.
- Note: Raters who have submitted their feedback survey will not receive a reminder email, but participants are not able to tell who will receive an email to ensure rater confidentiality.
