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Home > Taking Assessments > Rater tips and best practices > How do I send reminders to my raters?
How do I send reminders to my raters?
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  • In CCL programs reminders are sent to raters automatically at two weeks and one week before completion due date. Raters who have already submitted responses will not get a reminder. 
    • To see the dates that these automated reminders will be sent select the "Rater Reminder Schedule" at the top of the rater management screen.
  • You can manually send additional reminders using the "Remind..." button on the rater management screen.
    • The “Remind All…” button will send a system generated reminder email to all of your raters, across all rater categories.
    • The “Remind…” button will send a system generated reminder email to all of the raters in that category.
    • Raters who have submitted their feedback survey will not receive a reminder email, but participants are not able to tell who will receive an email to ensure rater confidentiality.

 

 


If you are still unable to resolve your issue, please contact a CCL Client Success Specialist by selecting "Request Support" here or in the top right corner of the screen.
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