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Home > Live Online Enrollment Guide > Before and After Launch
Before and After Launch
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  • Before Committing/Launching a session it is key to communicate to your participants that they will get an email invite to the CLA platform.
  • You Should also share with them that for workshop kits* they may have some light pre-work such as a self assessment but in most cases they will only need to enter the system and read through the course info page and prepare tile of their course. In the prepare tile there will be instructions for them to download their course materials for use during the program.
  • Post program they should return to the course and explore the Apply tile for additional support reading and tools.

* Full and multiday programs such as Better Conversations Everyday and Lead 4 Success generally have a different layout that is covered in the certification process with trainers.


If you are still unable to resolve your issue, please contact a CCL Client Support Specialist by selecting "Request Support" here or in the top right corner of the screen.
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